Privacy Policy

Last updated: November 11, 2025

Future Hotelier (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our hotel management and advertising platform.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Account information: name, email address, password
• Hotel information: business name, location, contact details, property descriptions
• Payment information: processed securely through third-party payment processors
• Usage data: how you interact with our services, features used, and performance metrics

How We Access and Use Google User Data

When you connect your Google Ads account to Future Hotelier, we request access to specific Google user data to provide our advertising management services. Here‘s exactly how we access, use, store, and share your Google data:

Data We Access

• Google Ads Account Information: Account IDs, account names, accessible customer accounts
• Campaign Data: Campaign names, budgets, targeting settings, performance metrics
• Ad Group Data: Ad group names, keywords, bidding strategies, performance data
• Ad Creative Data: Headlines, descriptions, display URLs, ad status
• Performance Metrics: Impressions, clicks, conversions, costs, and other campaign statistics

How We Use Google Data

• Campaign Management: Create, update, and manage your Google Ads campaigns, ad groups, and ads
• Performance Monitoring: Display campaign metrics and analytics in your dashboard
• Optimization: Provide insights and recommendations to improve campaign performance
• Automation: Enable automated campaign creation based on your hotel inventory

How We Store Google Data

• Secure Storage: Your Google access tokens and refresh tokens are encrypted and stored securely in our database
• Temporary Caching: Campaign data may be temporarily cached to improve performance, but is refreshed regularly
• Data Retention: We retain your Google authentication tokens until you disconnect your account or revoke access
• No Permanent Storage: We do not permanently store your Google Ads campaign data; we fetch it in real-time when needed

How We Share Google Data

• No Data Selling: We never sell your Google user data to third parties
• No External Sharing: Your Google Ads data is only accessible to you within your Future Hotelier account
• Service Providers: We use secure cloud infrastructure (hosting providers) that may process data on our behalf, but they are contractually bound to protect your data
• Legal Requirements: We may disclose data if required by law or to protect our legal rights

Your Control Over Google Data

• Disconnect Anytime: You can disconnect your Google Ads account from Future Hotelier at any time from your account settings
• Revoke Access: You can revoke our access to your Google account directly through your Google Account Permissions page
• Data Deletion: When you disconnect or revoke access, we delete your Google authentication tokens within 30 days

Important: Future Hotelier's use and transfer of information received from Google APIs adheres to theGoogle API Services User Data Policy, including the Limited Use requirements.

Facebook Data Usage

When you connect your Facebook advertising account, we access:

• Facebook Ad Account information and accessible accounts
• Campaign, ad set, and ad data for management purposes
• Performance metrics for campaigns you create through our platform
• Facebook Pages associated with your account (for page selection in ads)

This data is used solely to provide advertising management services and is handled in accordance with Facebook's Platform Terms and Policies. You can disconnect your Facebook account at any time from your account settings.

How We Use Your Information

• Provide, maintain, and improve our hotel management and advertising services
• Process transactions and send related notifications
• Respond to your requests, questions, and provide customer support
• Send service updates, security alerts, and administrative messages
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and fraudulent activity

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit (HTTPS/TLS) and at rest
• Secure authentication tokens with expiration policies
• Regular security audits and updates
• Access controls limiting who can view your data
• Secure hosting infrastructure with leading cloud providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Revoke Consent: Disconnect third-party integrations (Google Ads, Facebook) at any time
• Opt-out: Unsubscribe from marketing communications (service-related messages may still be sent)

To exercise these rights, contact us at s.futurehotelier@gmail.com. We will respond within 30 days.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we delete your personal data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial records).

Third-Party Services

Our platform integrates with third-party services:

• Google Ads API: For advertising campaign management
• Facebook Marketing API: For social media advertising
• Payment Processors: For secure payment processing

These services have their own privacy policies. We encourage you to review their policies when connecting your accounts.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Children s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a prominent notice in our application. The Last updated date at the top of this policy indicates when it was last revised. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: s.futurehotelier@gmail.com
• Company: Future Hotelier
• Response Time: We aim to respond within 48 hours